Legal documents,written for easier reading
Review Booka Crew's policies directly on the page. Each document is structured for quick scanning, with PDF downloads available when you need a copy.
Customers and providers
Terms of Service
The rules for using Booka Crew, booking services, payments, disputes, and platform responsibilities.
All users
Privacy Policy
How Booka Crew collects, uses, protects, and retains personal information across the platform.
Customers and providers
Payment, Refund & Dispute Policy
How payments, cancellations, refunds, holds, chargebacks, and dispute reviews are handled.
Providers
Provider Agreement
The operating agreement for providers offering services through the Booka Crew marketplace.
All users
Community & Platform Rules
Conduct, communication, safety, platform integrity, and enforcement standards for everyone.
Providers
Provider Safety & Conduct Policy
Safety, professionalism, incident reporting, insurance, and conduct expectations for providers.
Plain-language structure
Long policies are grouped into clear sections with cleaner spacing and headings.
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